Overview
 LYCEUM
offers an array of integrated Information Technology services to
our customers that help them in managing, monitoring, maintaining
and enhancing their existing IT environments. Our Federal
government agency customers turn to LYCEUM for technology
resources to implement and deploy their high-end systems.
Our technical assistance allows customers to stay
on track with their own business responsibilities, while we ensure
their technical tools are available.Understanding our customers
and their evolving needs is the foundation for our solution. We
listen, understand and apply the right solution,
often blending emerging technologies with the re-engineering of
our customer's existing computing environment. We combine our technical
expertise with our commitment to customer service, thus giving customers
a unique resource of creative, innovative "do-ers."
Services
When you need to maximize the value of your technology
infrastructure and also ensure that your systems are continuously
available, technical support must be reliable and responsive. LYCEUM
has structured its offerings to help you use technology effectively
and efficiently. We support your needs with services such as:
- Deployment and Migration Support
· Windows 2000, NT
· Server and Desktop Hardware
· Application and Messaging Software
· Knowledge Transfer
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- Depot Services
· Repair and Refurbishment
· Pick-up and Delivery
· Rapid Turnaround
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- Help Desk Support
· Tier 1 through Tier 3
· Effective First-Call Closure
· Courteous and Knowledgeable Staff
· Call Tracking and Reporting
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- Nationwide Support
· Rapid Response
· Complete Range of Services
· On-Demand Technical Expertise
· Short- or Long-Term Project Support
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- Logistics Support
· Customized Inventories
· Returns Management
· Order Fulfillment
· JIT Delivery
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- Software Professional Services
· UNIX
· ORACLE
· Microsoft
· C, C++
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- Mainframe Services
· Assessment
· Management Consulting
· Install / Configuration / Implement
· Database Support
· Systems Programming
· Application Programming
· Remote Support
· Staff Augmentations |
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Service-Max
LYCEUM now offers Service-Max to augment the level of support to
mainframe clients of world-class technology vendors - IBM, CA, BMC,
Compuware and ASG - and help to ensure their success. Our expertise
in mainframe technologies from these vendors and the Service-Max
offering uniquely positions LYCEUM to deliver increased return on
your investment in your mainframe technology, maximizing the effectiveness
of your systems.
... Read more about our newest offering
by following this link ... 
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