| LYCEUM will help
customers meet their enterprise network needs through a range
of products and services, which include:
System Design, Implementation &
Support - As businesses grow and technology changes, LYCEUM
engineers will assist customers in designing, implementing
and supporting their information technology solutions. 
User Requirement Analysis - Leveraging
decades of experience and expertise and using the latest technologies
and methodologies, LYCEUM engineers will carefully evaluate
each user's requirements. They will perform system evaluations
and audits, and propose system solutions and improvements.
Network Migration Planning &
Implementation Support - Our engineers will help customers
with network migration planning so that they can increase
the value of their local and wide area networks. We will also
ensure that implementation is smooth, with minimal impact
on business operations.
Network Analysis & Consulting
- LYCEUM engineers review the customer's network to determine
whether it is running at peak efficiency. They will consider
response times and recommend areas for improvement. LYCEUM
also conducts cost benefit analyses in determining the appropriate
solution for the customer's environment.
WAN Evaluation, Planning & Management
- LYCEUM responds to the customer's needs for wide area network
planning and management through evaluation of their IT environment,
and provides recommendations of leading edge tools and technologies
to maximize network operations.
On-Site Enterprise Help Desk - LYCEUM
will offer help desk support services to maximize the efficiency
of our customer's IT organization. This will reduce the burden
often placed on end users to handle their own system administration
and other technical problems, usually as the expense of their
productivity.
System Software Support (Solaris Oracle
and Windows NT, 2000) - LYCEUM's proactive software support
including management and support of application and operating
system software, keeps the customer's systems up and running
at peak efficiency. In addition to resolving problems, this
service ensures the customer's software infrastructure is
current, operational and bug-free.
On-Site System Administration - Dedicated
technical resources on-site ensure availability of the customer's
information systems, a significant factor as organizations
face continuous upgrades and enhancements in their computing
environment.
Project Management Support - LYCEUM professionals offer
customers extensive technical expertise and experience across
platforms to support customers' management projects. Our project
managers build, deliver and manage a support program with
proven methodologies and processes that are focused on integrated
services.
Enterprise Maintenance Management
- LYCEUM helps our customers keep their extensive enterprise
systems under control and up to speed. We design and deploy
Internet, intranet and other networked corporate systems.
We provide operational support across the enterprise for networked
computing applications and environments --- and assume cost,
technical and schedule management responsibilities.
LYCEUM's delivery approach is customer-driven. We believe
that every customer is unique. We provide an individualized
project plan and requirements definition that includes project
objectives and participant responsibilities, along with schedules,
budget and quality metrics. Our customized staffing plans
identify direct employee participation, contracted staff requirements
and customer contributions, and utilize high quality management
processes.
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